Application Services

ConnectID

ConnectID enforce strong password policies to improve security.

ConnectID is a Single Sign-On (SSO) service that provides users with access to all their web applications from a single personalized dashboard page, with just one username and password to remember.

Designed specifically for SMBs ConnectID is simple to deploy. Administrators have the option of predefining apps that appear on users’ dashboards alongside apps that users select for themselves from a library of more than 1,500.

Scale your cloud without sacrificing security or ease-of-use with a Single Sign-On portal for ALL your cloud apps.

Also supports two-factor authentication, adding an additional layer of security by requiring users to respond to a second authentication challenge – in addition to entering their username and password – before they can access their ConnectID accounts.

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ConnectID:

Enforce strong password policies to improve security^*
Add 2 factor authentication to any app
Central portal for 1-click access to all your apps
Access to cloud apps from any device^*)
Compatible with any web app, including your own
Slash support calls for password resets

Benefits:

Imports users from your existing identity infrastructure so you can deploy to all users with one click.
Improve security by promoting strong password policies and giving users only one password to remember.
Make employees more productive by giving them one-click access to all their apps.
Lower costs by helping to pay for only the cloud licenses your company uses and reducing password-related support calls.

Frequently Asked Questions

Q. Do administrators have access to end-user credentials?

No, end-user credentials are encrypted and stored on the server. No-one, including Support team, has access to them. Only end-users can modify/remove credentials via their portal or using browser extensions.

Q. What browsers are supported?

Currently the supported browsers are:

Internet Explorer (9+, not in compatibility mode)
Chrome
Firefox
Safari

Internet Explorer in compatibility mode (and versions older than IE9) and Opera are not supported.

Q. Can Administrators or users manage/edit the Categories in ConnectID?

No, the categories are pre-created and non-editable at this time.

Q. What basic steps can be taken if ConnectID is not working?

Clear browser cache, delete all history and cookies.
Remove and re-install browser extension.
Make sure IE is not running in compatibility view.
Port 443 must be open.

Q. The user cannot log in to the ConnectID Portal and is prompted for additional verification. Where can the user obtain this verification information?

If the user is being asked for verification information on login to the ConnectID Portal, it means that Two-factor Authentication has been enabled for the user and the verification information can be retrieved via one of the available authentication methods. Read the Knowledge Base article on ConnectID: Two-factor Authentication for more information.

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