By bringing artificial intelligence into services, KONE can help predict and suggest resolutions to potential problems.
KONE can provide individualized services that specifically meet the needs of customers. Customers will get services and outcomes that fit their exact needs. This is significant, as outcomes and results are more important to customers than technological features.
Making machine-to-machine more human
This is is just the beginning for KONE. With this platform, KONE can bring new services and new innovations for customers and consumers to the market faster.
In a first for the industry, KONE is revealing real-time machine conversations between elevators and the IoT cloud. Teams at IBM and KONE worked together to introduce a popular marketing campaign that brings a human touch to intelligent services and demystify a complex topic.